Microsoft’s AI Tool Targets Factual Errors in AI Text
Do you know the world record for walking across the English Channel? Or when someone last carried the Golden Gate Bridge across Egypt? These sound absurd, but surprisingly, AI chatbots have generated legitimate-sounding answers to such questions. These responses are known as AI hallucinations—a widespread issue with AI-generated text. To tackle this problem, Microsoft has introduced a new AI tool that fact-checks AI responses to improve accuracy.
More Reliable Documents With the Corrections Tool
While no one has ever walked across the English Channel, businesses using natural language processing and generative AI tools can't afford such factual mistakes. Microsoft’s AI tool provides an innovative solution by correcting chatbot responses that contain questionable information, cross-referencing it with reliable sources, and making real-time adjustments.
This Corrections tool addresses the limitations of AI models that rely on training data to generate responses. These models often produce accurate results, but sometimes they return incorrect or nonsensical information. By grounding the AI text in reliable documents, Microsoft’s tool reduces the likelihood of hallucinations and creates more trustworthy outputs. Learn more about our Project Services.
The Importance of Human Oversight
Despite the advancements in Microsoft’s AI tool, it’s not foolproof. Microsoft acknowledges that Corrections does not guarantee accuracy. The tool works by aligning AI-generated content with grounding documents, but if the training data or grounding materials contain errors, the tool may not catch them.
That’s why it’s essential for businesses to have human oversight when using AI-generated content. Relying solely on AI for critical documents or decisions without a thorough human review can have severe consequences. For businesses concerned about security, Microsoft also provides a new Evaluations tool, which assesses privacy risks, ensuring sensitive information remains protected. Schedule a discovery call to see how our team can help safeguard your business’s AI-generated content.
Privacy Concerns and Confidentiality
In an enterprise environment, privacy and confidentiality are paramount, especially when creating AI-generated documents. Microsoft’s Evaluations tool proactively assesses risk and ensures that confidential information remains private while the chatbot processes text. This feature, combined with fact-checking capabilities, is part of Microsoft’s broader efforts to increase trust in AI.
Looking Toward the Future of AI
Microsoft’s AI tools are part of a larger push to improve trust in machine learning and increase its adoption. With billions of dollars invested in AI, addressing factual errors and improving accuracy is critical. The Corrections tool is built into Azure’s AI Safety API and works with all major models, including ChatGPT and Meta’s Llama. Users can access groundedness checks for up to 5,000 text records per month, making this tool a valuable asset for companies looking to integrate AI with confidence. Sign up for our Cybersecurity Tip of the Week to stay informed about the latest AI developments.
By integrating fact-checking features and security measures, Microsoft’s AI tools make strides toward more accurate and trustworthy AI-generated content. However, human oversight remains essential to ensure content quality and protect your business’s integrity.
