Imagine walking into work ready to tackle the day’s tasks when suddenly your Internet goes down, e-mails stop working, and productivity grinds to a halt. What would you do?
When businesses experience downtime, operations come to a halt—costing thousands in lost productivity and sales. Just think back to the MGM data breach over the summer: electronic room keys failed, casinos shut down, and even online restaurant reservations were unavailable. That downtime cost MGM millions.
But downtime is only one way bad IT support can cripple your business. Constant tech frustrations like forgotten passwords, malware infections, or trouble accessing shared files drain efficiency and increase costs. Many businesses end up paying for IT support that barely solves the simplest problems—or worse, only shows up AFTER the damage is done.
🔹 Don’t wait until a disaster strikes. Take control of your business’s IT strategy today by scheduling a free discovery call to eliminate tech headaches before they happen.
Is Your IT Provider Keeping Up? A Checklist For St. George Business Owners
If you want to reduce downtime, increase efficiency, and improve cybersecurity, your IT provider should meet these essential standards:
Responsiveness & Reliability
✔️ Do they answer their phone LIVE and respond to emergencies within minutes?
✔️ Are they easy to reach for nonemergency issues, responding within an hour?
When your business is on the line, waiting on hold or dealing with voicemail is NOT an option. If your IT team isn’t responsive, it’s time to switch providers.
Proactive Monitoring & Security
✔️ Do they proactively monitor, patch, and update your network’s security settings?
✔️ Can they provide proof that ALL your data is backed up—including laptops and mobile devices?
Hackers don’t wait for you to patch vulnerabilities. Stay ahead of cyberthreats with proactive network security solutions that keep your business protected.
Transparency & Professionalism
✔️ Do they meet with you at least quarterly to review IT strategy, improvements, and performance?
✔️ Are invoices clear, explaining exactly what you’re paying for?
You should NEVER have to question what you’re paying for or struggle to get answers from your IT provider.
Cybersecurity & Employee Training
✔️ Do they provide cybersecurity awareness training for your employees?
✔️ Are they offering advanced cybersecurity tools like endpoint detection and AI-driven monitoring?
Human error is one of the biggest causes of cyber breaches. Regular employee training and strong security tools are critical for protecting your data. Sign up for our Cybersecurity Tech Tips to stay updated on the latest threats and best practices.
Bonus Points: Does Your IT Provider Go Above And Beyond?
🔹 Do they conduct regular disaster recovery drills to ensure your backups actually work?
🔹 Are they planning for your company’s growth with scalable IT solutions?
🔹 Do they actively optimize your network’s performance to prevent downtime?
If your IT provider isn’t actively working to improve and future-proof your technology, you’re losing money and opportunity.
🚀 Don’t let IT problems hold you back! Schedule a Risk Assessment today to uncover vulnerabilities and ensure your business operates efficiently.
Time To Raise The Bar On IT Support
If your current IT provider doesn’t check all these boxes, you’re likely paying for subpar service—and that could put your business at serious risk.
From security vulnerabilities to lost productivity, poor IT support is not just an inconvenience—it’s a liability.
✅ Stop tech headaches before they start. Schedule a FREE 10-minute discovery call today to see how we can eliminate downtime, secure your business, and help you grow.
